Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
great location
cramped dining
somewhat unfriendly service
7.2/10
Very good
Rooms
7.2
Location
8.9
Service
8.3
Dining
6.9
Guest reviews
7.2/10
based on 29 reviews
8.0
8.0/10 based on 575 reviews
Mark
United Kingdom,
June
2024
7.8/10
The hotel room, although size-wise more of a suite than a standard room at 10 square meters, was impressively clean. The service, apart from some issues with friendliness, overall felt welcoming and helpful. The location, offering a view of the mountains and right in front of the river, was excellent. The dining experience, though cramped for a group of six adults and a child, was reasonable. The facilities at the hotel were well-maintained.
Rooms
8.0
The room felt more like a suite for its size and was exceptionally clean.
Service
7.0
Despite not being overly friendly, the service was good, welcoming, and overall helpful.
Location
9.0
The hotel's spot in front of the river with a view of the mountains was perfect and close to shops, restaurants, and the skiing resort.
Dining
7.0
The dining area, though a bit cramped for a group, offered a reasonable selection and suited our needs.
Facilities
8.0
The hotel's facilities were well-maintained and provided adequate amenities.
clean
cramped dining
Julian
United Kingdom,
May
2024
9.0/10
The hotel had very poor rooms that did not match the website images, like a scout hut dormitory, and were cramped for a family of 5. However, the rooms were spacious and very clean. The service was excellent with friendly and helpful staff, offering late check-out free of charge. The location was superb, right in front of the river with a nice view of the mountains and close to the skiing resort. The dining experience was very good, with a fine selection at breakfast. The facilities were of high quality.
Rooms
9.0
The rooms were very spacious and very clean.
Service
9.0
The service was exceptional with welcoming and helpful staff, offering late check-out free of charge.
Location
10.0
The location was superb, right in front of the river with a nice view of the mountains and very close to the skiing resort.
Dining
8.0
The dining experience was very good with a nice selection at breakfast.
Facilities
9.0
The facilities were top-notch and of high quality.
Mike
United Kingdom,
May
2024
5.2/10
I found the hotel to be in a convenient location with a nice view of the mountains. The rooms were quite disappointing as they did not match the images online and were cramped for a family of five. The service was unfriendly, which was a downside, and the dining experience was challenging for a group of six due to limited space.
Rooms
5.0
The rooms were very sparse and cramped for a family of five, with overlapped beds that were not ideal.
Service
5.0
The service was unfriendly, which was disappointing, especially for a late check-out request.
Location
8.0
The location is good, with wide free car parking and close to shops, restaurants, and skiing facilities.
Dining
5.0
The dining experience was challenging for a group of six adults and a child due to limited space.
Facilities
6.0
The facilities were average, without any standout features.
James
United Kingdom,
April
2024
6.4/10
The hotel room was quite different from what I expected; it felt cramped and sparse, not like the spacious and clean rooms shown online. However, the service was warm and welcoming, and the location, right in front of the river and with mountain views, was lovely. The dining experience was subpar in terms of space, but the breakfast options were decent. Overall, an average stay with some positive and negative aspects.
Rooms
5.0
The room was like a dormitory, not a hotel room, and the weak Wi-Fi signal was disappointing.
Service
7.0
The service was friendly and good, with helpful staff but lacked some amenities like strong Wi-Fi.
Location
8.0
The hotel's location right in front of the river and with mountain views was beautiful.
Dining
6.0
The dining area was cramped, but the breakfast options were satisfying.
Facilities
6.0
The hotel had basic facilities, nothing exceptional but functional.
Henry
United States,
April
2024
8.2/10
Staying at this hotel was a delightful experience overall. The cleanliness was top-notch, making me feel very comfortable. The staff was so warm and welcoming, always ready to assist with a friendly smile. On the downside, the weak wifi signal in the evening was a minor inconvenience, and the external bathroom setup was a bit unusual.
Rooms
8.0
The room was incredibly clean, almost comparable to a dorm room rather than a standard hotel room. The weak wifi signal during the evening hours was a drawback. The outdoor bathroom added a unique touch to the accommodation.
Service
9.0
The service here was exceptional. The staff were extremely welcoming, friendly, and always eager to help with anything we needed. It truly made our stay even more enjoyable.
Location
9.0
The hotel's location was excellent, with a picturesque view right in front of the river and stunning mountains. Additionally, having their parking and sauna facilities added convenience to our stay.
Dining
7.0
The dining experience offered typical Austrian buffets that suited our tastes perfectly. However, the limited space during breakfast rush hours was a bit impractical with multiple guests sharing a small table.
Facilities
8.0
The hotel's facilities were great overall, providing a comfortable and enjoyable stay. Despite the minor inconveniences, the value for money was reasonable and worth the stay.
Robin
United Kingdom,
March
2024
8.2/10
The hotel offers spacious and clean rooms, but the reservation accuracy needs improvement. The service is friendly and accommodating. Its location provides a stunning view of the mountains and easy access to skiing fields, with ample free car parking. The dining experience is good with hot dogs available. The facilities are well-maintained, offering a pleasant stay with ski pass vendor and tours/ticket assistance.
Rooms
7.0
The rooms are spacious and clean, though the reservation accuracy can be better.
Service
9.0
The service is friendly and helpful, accommodating late check-out requests.
Location
8.0
The hotel is right in front of the river with a beautiful mountain view, close to skiing fields and a vibrant bar featuring DJ Volker.
Dining
8.0
The dining experience in the hostel is good, offering hot dogs.
Facilities
9.0
The facilities are well-maintained, providing ski pass vendor, tours/ticket assistance, and more.
Betty
United States,
March
2024
6.4/10
The hotel rooms were quite disappointing, resembling a scout hut dormitory, which was cramped for a family of five. On the positive side, it provided fresh towels, but the beds were overlapped, making it feel very crowded. The service, however, was friendly and supportive, which made the overall stay pleasant.
Rooms
5.0
The room was cramped and sparse, not like the images on the website. It felt more like a scout hut dormitory.
Service
8.0
The staff was friendly and very supportive, which made the stay pleasant.
Location
9.0
The hotel's location right in front of the river with a view of the mountains was stunning and added to the experience.
Dining
5.0
The dining experience was subpar with a small table in a crowded room, although some dishes were satisfactory.
Facilities
6.0
Richard
United Kingdom,
March
2024
7.8/10
I felt like I was staying in a dorm rather than a hotel with a weak wifi signal. The outside bathroom was a unique touch, and the neat rooms added a cozy feel, especially after dinner.
Rooms
7.0
The rooms were almost like a room in a dorm, but not a hotel, with a weak wifi signal. The outside bathroom at a certain time after dinner was a unique experience, and the rooms were also pretty neat.
Service
9.0
The service was very friendly and helpful throughout my stay. The warm and welcoming staff made me feel at home.
Location
8.0
The hotel's location right in front of the river provided a beautiful view of the mountains. The Austrian mountain style added to the charm of the place.
Dining
7.0
The dining experience was unique, with gourmet sandwiches being a highlight. However, the limited space for dining could be challenging during peak times.
Facilities
8.0
The facilities were good, but the crowded dining area could be a drawback. Overall, the amenities provided were satisfactory.
Theodore
United States,
March
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were clean and warm, resembling more of a dorm room than a typical hotel setup. The weak wifi signal was a bit frustrating, especially after dinner. On the bright side, the bathroom was spacious and the shower was excellent.
Rooms
7.0
The rooms were clean and warm, though they felt more like a dorm room than a standard hotel.
Service
9.0
The service was very warm and welcoming, and the staff were friendly and helpful throughout my stay. I even got a late check-out free of charge.
Location
8.0
The location was right in front of the river with a lovely view of the mountains, making it a picturesque setting for my stay.
Dining
7.0
The dining experience was a bit cramped with limited space, but the buffet offered a great variety of dishes to choose from.
Facilities
8.0
The hotel offered good facilities, including housekeeping services, a ski pass vendor, welcome drink, and assistance with tours and tickets.
Jerry
United States,
February
2024
8.4/10
My stay at the hotel was a mix of highs and lows. The room felt more like a suite than a regular hotel room, but the weak Wi-Fi signal was a downside. The service was top-notch, with friendly and helpful staff, although the dining experience was not exceptional. The location was excellent, right in front of the river with a stunning mountain view.
Rooms
8.0
The room was spacious and almost like a suite, but the weak Wi-Fi signal was inconvenient.
Service
9.0
The staff was incredibly friendly and helpful, making my stay very pleasant.
Location
10.0
The hotel's location was superb, right in front of the river with breathtaking mountain views.
Dining
7.0
The dining options were reasonable, but not outstanding.
Facilities
8.0
The facilities were good overall, enhancing my stay at the hotel.
Great location
Weak Wi-Fi
David
United Kingdom,
February
2024
9.0/10
The hotel was like staying in a huge suite, perfect for a group of five people with overlapped beds. The service was very welcoming, and the staff was friendly and helpful every day. Its location is fantastic, right in front of the river with a lovely view of the mountains. The dining experience had plenty of dishes to choose from, although not excellent. The facilities were good with wide free car parking, making it convenient for guests.
Rooms
9.0
The room felt more like a suite, very spacious and probably only a bit smaller than a cheap apartment.
Service
9.0
The service was very welcoming, and the staff was friendly and helpful every day.
Location
10.0
The hotel is in a very good location, right in front of the river with a nice view of the mountains, close to shops and restaurants.
Dining
8.0
The dining was perfect with plenty of dishes to choose from the buffet, but not excellent.
Facilities
9.0
The facilities were good with a wide free car parking area.
Marie
United Kingdom,
February
2024
8.4/10
The hotel offers a mix of comfortable rooms and friendly service in a picturesque Austrian mountain setting. The dining experience, while not perfect, still caters to the guests. The facilities are well-maintained, adding value to the overall stay.
Rooms
8.0
The rooms are pretty neat and provide a clean, warm environment, almost like a small apartment.
Service
9.0
The staff members were very welcoming, supportive, and pleasant throughout my stay.
Location
10.0
The hotel's location in front of the river with a stunning view of the mountains is exceptional and ideal for skiing enthusiasts.
Dining
7.0
The dining experience, while not excellent, still offers typical Austrian buffet options suitable for most guests.
Facilities
8.0
The facilities provided are adequate and enhance the overall experience for guests.
Don
United Kingdom,
January
2024
8.8/10
The hotel offers spacious rooms that are almost like a small apartment, complete with fresh towels and a good-sized bathroom with an excellent shower. The service is top-notch with a friendly and helpful staff. The location is ideal, right in front of the river with stunning mountain views. The dining experience is pleasant with plenty of dishes to choose from. The facilities are well-kept and make for a comfortable stay.
Rooms
9.0
The rooms were huge, probably only a bit smaller than a cheap apartment, with fresh towels and overlapped beds. The bathroom was good-sized and had an excellent shower.
Service
9.0
The service was very friendly and helpful. Everything was being cleaned every day.
Location
9.0
The hotel is right in front of the river and offers a nice view of the mountains. It's at a good place with wide free car parking area and close to Kaprun.
Dining
8.0
The dining experience was friendly and perfect with plenty of dishes to choose from the buffet.
Facilities
9.0
The facilities are well-kept and provide everything you need for a comfortable stay.
comfortable rooms
limited dining space
Richard
United States,
January
2024
7.4/10
The hotel provided clean and warm rooms but fell short of the expectations set by the website images, feeling cramped for a family of five. On the positive side, the bathroom was spacious with an excellent shower. The service received was very helpful and pleasant, creating a warm and welcoming atmosphere. The location, right in front of the river with a nice view of the mountains, added to the overall appeal of the stay. However, the dining experience seemed lacking and the rooms were not as spacious as anticipated.
Rooms
7.0
The rooms, though clean and warm, were smaller than anticipated for a family of five, deviating significantly from the website images.
Service
9.0
The service was very helpful and pleasant, creating a warm and welcoming environment.
Location
8.0
The hotel's location right in front of the river offered a pleasant view of the mountains, enhancing the overall experience.
Dining
6.0
The dining experience fell short of expectations, with limited options that left something to be desired.
Facilities
7.0
The facilities provided were satisfactory but not exceptional, meeting basic needs during the stay.
Wallace
United States,
January
2024
8.0/10
My stay at the hotel was a mixed experience. The rooms were very clean but not as per what we reserved, and they came with fresh towels. The service was warm and welcoming, making me feel well-supported throughout my stay. The location was excellent, right in front of the river with a nice view of the mountains, and very close to the Kitzsteinhorn glacier skiing fields. The dining experience was not excellent but not bad either, offering your typical Austrian buffet. The facilities were just okay.
Rooms
8.0
The rooms were very clean, but unfortunately not as per what we reserved. However, they were bright and came with fresh towels.
Service
9.0
The service was very warm, welcoming, and supportive. The staff members were all polite, helpful, and friendly.
Location
10.0
The hotel's location was fantastic, right in front of the river with a beautiful view of the mountains. Additionally, it was very close to the Kitzsteinhorn glacier skiing fields.
Dining
7.0
The dining experience was not excellent, but it wasn't bad either. The buffet was your typical Austrian fare, which suited my tastes.
Facilities
6.0
The facilities were just okay, not outstanding but functional.
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